Privacy Policy

Effective Date: September 2026

  1. INTRODUCTION At MerzzyG, accessible via our SellAuth storefront and official Discord community, we prioritize your privacy. This Privacy Policy outlines what information is collected, how it is used, and how it is protected when you purchase, access, or browse our digital products and services.
  2. INFORMATION WE COLLECT When you interact with our storefront or complete a purchase, the following details may be collected:

• Email Address: Provided during checkout to send your purchase receipts, digital keys, and order updates. • IP Address & Device Logs: Collected automatically by SellAuth and payment processors for security, fraud prevention, and region verification. • Transaction & Payment Data: Handled securely through payment gateways (Crypto networks, card processors, Cash App). We never store or view raw credit card details or private payment credentials. • Discord Information: If you link your Discord account or open a support ticket, we collect your Discord User ID, Username, and ticket logs to verify purchases and issue roles or keys.

  1. HOW YOUR INFORMATION IS USED The data collected is used strictly for operational and security purposes:

• Delivering purchased digital items, software keys, and license activations. • Providing customer support, troubleshooting, and verifying purchase receipts. • Detecting, preventing, and defending against fraudulent transactions, unauthorized access, or chargeback claims. • Managing server access, customer roles, and system blacklists when terms are violated.

  1. DATA SHARING & THIRD PARTIES We do not sell, rent, or trade your personal information. Your data is shared exclusively with necessary service providers required to operate our business:

• SellAuth: Our storefront platform for order processing and key delivery. • Payment Processors: Third-party payment gateways used to complete transactions securely. • Anti-Fraud & Legal Services: Information including IP logs, purchase timestamps, and delivery confirmation may be submitted to processors or anti-fraud databases solely in the event of a payment dispute or chargeback.

  1. COOKIES & TRACKING Our storefront provider (SellAuth) uses essential session cookies to allow cart functionality, process checkout sessions, and prevent spam or automated abuse.
  2. DATA RETENTION & SECURITY We maintain security measures to protect your transaction history. Order details and key logs are retained to verify lifetime access where applicable, resolve future support requests, and maintain permanent record proof against disputes.
  3. CONTACT & INQUIRIES If you have questions regarding your order data or require assistance, please open a ticket in our official MerzzyG Discord server.

By purchasing from or using our storefront, you acknowledge and agree to the practices outlined in this Privacy Policy.